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Frequently Asked Questions
Got a question? We’re happy to help. If something isn’t covered here, just drop us a line.
Do you deliver?
Yes! We currently only deliver within the UK. Our standard delivery charge is: £10.35 up to 10kg / £15.95 up to 20kg.
We send our produce to you in insulated bags & boxes with reusable ice packs to ensure that the produce remains chilled for up to 48 hours.
When do you deliver?
All orders received by end of Tuesday will be dispatched on a Thursday for Tracked Next Day Delivery (Friday Delivery), however in exceptional circumstances i.e. adverse or issues out with our control may mean your parcel will be delayed until the following day. Any orders placed after Tuesday will be dispatched the following week.
If you require a specific delivery date or have any queries at all, please contact us before placing your order, via web chat or email : info@albaseafood.com
When is the last posting date for Christmas?
LAST DATE TO ORDER FOR GUARANTEED DELIVERY IN TIME FOR CHRISTMAS IS TUESDAY 16TH DECEMBER! – ANY ORDERS PLACED AFTER THIS DATE WILL NOT BE GUARANTEED TO ARRIVE IN TIME FOR CHRISTMAS.
Where do you smoke your fish?
We smoke all our produce in our own premises.
Where do you source your fish and seafood?
We buy as much as we can from local boats, also from Shetland and Mallaig. It’s all Scottish! We do our own filleting.
Can I send a gift to a friend?
Absolutely, please let us know the occasion and put a personal message . We will add this to your order before sending.
How is your produce packaged?
We have special packaging specifically made for sending perishable produce and is suitable for keeping items chilled for up to 48 hours.